Privacy Policy

ClearCareHQ is a healthcare price comparison tool. We help you find and compare prices for medical procedures—we don't provide medical services or process insurance claims. This policy explains what information we collect, how we use it, and your rights regarding your data.

We use the information we collect to: • Show you relevant price comparisons based on your location and insurance plan • Improve our service and user experience • Respond to your questions and support requests • Monitor for security issues and abuse • Generate aggregate analytics (not tied to individuals) We don't sell your personal information. We don't share your information with third parties for their marketing purposes.

ClearCareHQ does not collect or store: • Your insurance ID number or member ID • Social Security numbers • Medical records or health history • Payment information (we don't charge for our service) We only need your plan name (like "Blue Cross PPO Gold") to match prices—not your personal insurance credentials.

• Search queries: We retain anonymized search data for up to 12 months to improve our service. • Contact form submissions: We retain messages for up to 24 months to provide support. • Analytics data: Aggregated analytics are retained indefinitely; individual session data is retained for 26 months. You can request deletion of your personal data by contacting us at privacy@clearcarehq.com.

We use the following third-party services: • Analytics: To understand how people use our site (aggregated data only) • Hosting: To serve our website reliably • Email: To respond to contact form submissions These services process data according to their own privacy policies. We choose providers with strong privacy practices.

Depending on your location, you may have the right to: • Access the personal data we have about you • Request correction of inaccurate data • Request deletion of your data • Object to certain data processing • Request data portability To exercise these rights, contact us at privacy@clearcarehq.com. We'll respond within 30 days.

ClearCareHQ is not intended for children under 13. We don't knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us.

We may update this privacy policy from time to time. We'll post the updated policy on this page with a new "Last updated" date. For significant changes, we may provide additional notice.

If you have questions about this privacy policy or our data practices, contact us at: Email: privacy@clearcarehq.com We'll do our best to respond within 5 business days.